Users

A user is an individual person within your team who has access to the Sikoia Dashboard.

Roles

Each user has one role associated with them. The available roles are:

Admin
Manager
Agent

The user's role determines what permissions they have.

Permissions

A permission determines what actions the user can take when accessing the Sikoia dashboard. The table below details the permissions associated with each role.

Permission	Agent	Manager	Admin
User Management
Add new users	❌	❌	✅
View users	✅	✅	✅
Edit existing users	❌	❌	✅
Delete existing users	❌	✅	✅
Case Management
View all cases	❌	✅	✅
View cases assigned to only the user	✅	✅	✅
Create cases	✅	✅	✅
Delete cases	❌	❌	✅
Add entities to a case	✅	✅	✅
Delete entities in a case	❌	✅	✅
Add documents to a case	✅	✅	✅
Delete documents in a case	❌	✅	✅
Download documents	✅	✅	✅

How it Works

Admins can add, edit and delete users using the Sikoia Dashboard.

To add a new user, simply open the Sikoia Dashboard, go to the users tab, click the 'Add User' button, and enter the new user's name and work email address.

To delete a user, go to the users tab, find the user you wish to delete, and select the delete option.

To edit a user's details or role, go to the users tab, find the user you wish to edit, select the edit option, and follow the instructions.

Endpoints

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Start exploring Sikoia's user management endpoints here.